Introduction The aim of this unit is to give learners an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace. Areas of Learning 1 Understand the relationship between organisational structure and culture Types of organisation and associated structures, organisational culture, Diagnosing behavioral problems, perception, significance and of individual difference, Individual behaviour at work 2 Understand different approaches to management and leadership
Development of management thought, functions of management, managerial roles, nature of managerial authority, Frames of reference for leadership activities 3 Understand ways of using motivational theories in organisations Motivation theories, motivation and performance, leadership, Leadership and successful change in organizations 4 Understand mechanisms for developing effective teamwork in organisations Teams and team building, team dynamics, Impact of technology on team functioning: 1|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 -BLANK PAGE- 2|Page
BTEC HND in Business/ Organisation and Behaviour/Sept12 UNIT INTRODUCTION This unit focuses on the behaviour of individuals and groups within organisations. It explores the links between the structure and culture of organisations and how these interact and influence the behaviour of the workforce. The structure of a large multinational company, with thousands of employees worldwide, will be very different from a small local business with 20 employees. The way in which an organisation structures and organises its workforce will impact on the development of its culture.
A collection of shared values and beliefs will determine and shape the accepted patterns of behaviour of an organisations workforce. Depending upon various factors such as type of industry/sector of the economy, culture of the external community in which the organization operates, physical environment, profile of the workforce, and size, the cultures of different organizations can vary significantly. The structure and culture of an organisation are key factors that contribute to motivating the workforce at all levels of the organisation.
The Japanese were instrumental in developing a culture of ‘continuous improvement through teamwork’ in their manufacturing industry. This feature of a culture has now been exported around the world and plays a major role in the way in which structure and culture contribute to patterns of behaviour in the workplace. This unit, through studying the dynamic relationships between structure and culture, will help learners to appreciate how these two aspects of a business organization can impact the behavior and outcomes of its workforce.
SCENARIO You are newly appointed store manager of one of the biggest TESCOS supermarkets in Ireland with members of staff from different cultural and racial background, which required an organizational culture, teamwork, and participatory decision making style, in order to achieve your short-term and long-term goals. You were recommended to the CEO and Board of Directors to take the above position based on your achievements as a Mini TESCOS supermarket in London.
As part of your responsibilities, you are also required to apply different management styles and motivational theories, in order to achieve positive results from the company’s activities. In order to achieve the above objectives, you have to complete the following four (4) tasks: 3|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 Task 1: Understand the relationship between organisational structure and culture 1. 1 Compare and contrast three different organizational structures and cultures. 1. 2 Explain how the relationship between an organization’s tructure and culture can influence on the performance of the TESCOS’ activities at this Irish site. 1. 3 Identify and provide an overview of four factors that can influence individual behavior in the workplace at the Irish TESCOS. Task 2:Understand different approaches to management and leadership 2. 1: Compare and contrast three different leadership styles for three different business organizations. 2. 2: Explain how organizational theory underpins the practice of management for the Irish TESCOS scenario. 2. 3: Evaluate four different approaches to management used by different organizations.
Task 3: Understand ways of using motivational theories in organisations 3. 1 Discuss how different leadership styles may impact employee motivation in organizations in periods of change. In tackling this task, discuss to what extent specific leadership styles may positively or negatively could affect performance in specific change scenarios (e. g. adoption of new staff rota, etc. ). Please provide how this could help with a change at TESCOS in Ireland. 3. 2 Identify and discuss the application of three different motivational theories within the workplace. 3. Evaluate the usefulness of a motivation theory for managers at the TESCOS in Ireland. Task 4: Understand mechanisms for developing effective teamwork in organisations 4. 1 Explain the nature of groups and group behaviour within organizations. 4. 2 Discuss factors that may promote or inhibit, limit, or undermine the development of effective teamwork in organizations (physical, social, etc. ) 4. 3 Evaluate the impact of technology on team functioning within such an organization as TESCOS in Ireland. 4|Page BTEC HND in Business/ Organisation and Behaviour/Sept12
Submissions Deadlines Tasks 1 (Assignment) 2 (Assignment) 3 & 4 (Assignment) Submissions Guidelines Deadline 4th Week of September 3rd week of October 4th week of November Hardcopy of the assignment should be submitted at the college reception on or before at 4. 00 pm on the date specified. There is no stipulated length for the work but it should not be less exceed 3000 words for all tasks. All work must be delivered in softcopy versions. The softcopy should be uploaded on to the security purposes, learners should keep both copies with them. All be properly referenced. han 2000 words or both hardcopy and student portal. For assignments should 5|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 Assessment Information Grading Criteria All Assignments will be assessed according to the following grading. Pass: To achieve each outcome a learner must demonstrate the ability to: LO1 Understand the relationship between organisational structure and culture 1. 1 compare and contrast different organisational structures and culture 1. 2 explain how the relationship between an organisation’s structure and culture can impact on the performance of the business 1. discuss the factors which influence individual behaviour at work LO2 Understand different approaches to management and leadership 2. 1 compare the effectiveness of different leadership styles in different organisations 2. 2 explain how organisational theory underpins the practice of management 2. 3 evaluate the different approaches to management used by different organisations LO3 Understand ways of using motivational theories in organisations 3. 1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change 3. compare the application of different motivational theories within the workplace 3. 3 evaluate the usefulness of a motivation theory for managers LO4 Understand mechanisms for developing effective teamwork in organisations 4. 1 explain the nature of groups and group behaviour within organisations 4. 2 discuss factors that may promote or inhibit the development of effective teamwork in organisations 4. 3 evaluate the impact of technology on team functioning within a given organisation. 6|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 Merit and Distinction: The grade descriptors provide a framework for the reation of grading criteria to be written and set within the context of the assignment. The grade descriptors describe the expected qualities of the learner’s work at Merit and distinction levels. The merit and distinction levels have three descriptors. Merit Descriptors: M1- Identify and apply strategies to find appropriate solutions. Answers reflect that effective judgments have been made about the specific content and the information. The answers show that an effective approach to study and research has been applied within the scenario e. g. comparing features, theories and models comparison etc.
M2 – Select /Design and apply appropriate methods / techniques An accurate standard method has been used in defining information sources is well justified and summarized. M3 – Present and communicate appropriate findings A clear, accurate standard for presenting information has been used in terms of diagrams, charts, tables. Distinction Descriptors D1- Use Critical reflection to evaluate own work and justify valid conclusions Proper evaluation and justification shown in all the answers and relevant conclusions have been arrived at thorough synthesis of ideas.
D2- Take responsibility for managing and organizing activities Independence – Tasks have been attempted with minimal assistance provided by the lecturer D3- Demonstrate convergent/lateral/ creative thinking Ideas have been generated and proper evaluation and decisions taken based on facts gathered within the scenario 7|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 Assessment Marking Grid Task Assessment Criteria (A. C) 1. 1 Pass Merit Distinction ? ? –M1 -M2 D2 —-D1 D3 —D1 — One 1. 2 1. 3 2. 1 Two 2. 2 ? 2. 3 3. 1 Three 3. 2 3. ? -Four 4. 1 4. 2 ? 4. 3 ? -? -? M3 —- ? ? ? ? 8|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 Assignment Instructions Students are requested to comply with the following instructions on handing in their assignment work • • Work should be comprehensively referenced Sources must be acknowledged fully by reference books, journals used and URL visited Include the Harvard Referencing System (guide is available on the college resources portal) All work should be word-processed, font size of 12 and font style of Times New Roman or Arial.
Subtitles of the assignment should be in the font size of 14. Pages should be numbered in bottom right hand corner Spell check the document and read thoroughly for grammatical errors 1. 5-line spacing is preferable Bibliography at the end of the assignment All paragraphs should be aligned in justified mode. • • • • • • • 9|Page BTEC HND in Business/ Organisation and Behaviour/Sept12 References Textbooks Buchanan, D. and Huczynski, A. (2004) Organizational Behaviour: An Introduction Text (5th Ed). Harlow: Prentice Hall. French, W. Bell, C. (1984) Organization development: behavioral science Interventions for organization improvement. (3rd ed. ) New Jersey: Prentice hall Kinicki, A. and Kreitner, R. (2006) Organizational Behavior: key concepts, skills, & best practices ( 2nd ed. ) McGraw Hill Mullins, L. (2007) Management and Organizational Behaviour. (8th ed. ) London: FT/Prentice Hall Robbins, S. & Judge, T. (2008) Essentials of Organizational Behavior (9th Ed. ) New Jersey: Pearson/Prentice Hall Smith, M. et al (1982) Introducing organizational behavior.
London: Macmillan Brooks I — Organisational Behaviour, Individuals, Groups and Organisation 2nd Edition(Prentice Hall, 2003) ISBN: 0877781265 Huczynski A and Buchanan D — Organisational Behaviour: An Introductory Text (Prentice Hall, 2000) ISBN: 0273651021 Maccoby M — Why Work: Motivating and Leading the New Generation (Simon and Schuster, New York, 1998) ISBN: 067147281X (Outlines the changing nature of the workplace and categorises people into five types, giving the characteristics and sources of motivation and demotivation of each. ) 10 | P a g e BTEC HND in Business/ Organisation and Behaviour/Sept12